The end of the year is a great time to prepare for the new one, whether that means getting together your editorial calendars or mapping out plans for how you hope to reach your next set of goals. It is also an ideal time to look back on what you did for the last 12 months to see what worked and what didn’t – and where you might choose to focus your energies. This can also mean deciding where it might make sense to spend...

If you are a marketer, you have probably been asked about the real value of social media. Maybe your company or management team has had some preconceived notions about online platforms or maybe you simply want to show the value of what your role is in the company’s broader objectives. Either way, it’s important to understand how to convey the role social media plays in your brand’s place in the industry. To do this, you need to know how to talk about social media’s return...