FENBC Region Replacement Installer Fundamentals Exam

Why Take the Exam?

Passing the FGIA FENBC Region Replacement Installer Fundamentals Installer Exam is one of the prerequisites for joining the Home Performance Contractor Network (HPCN), a not-for-profit organization that serves as the lead industry facilitator to increase the supply and demand for BC retrofit contractors to deliver quality, affordable services for consumers. Membership in the HPCN is mandatory for contractors that want to be eligible for their customers to receive rebates or incentives from certain HPCN program partners.

Those who successfully pass the exam show that they possess the fundamental knowledge, skills and decision-making abilities necessary to replace and install factory assembled windows and exterior doors that are intended for replacement installation in single family dwellings.

The exam was developed by the FGIA FENBC Region using the Best Practices for Window and Door Replacement in Wood Frame Buildings, which applies current building science and best practices to the replacement of windows and doors in wood-frame residential buildings. It provides practical information and useful guidelines to help ensure these products are replaced in a way that improves the durability of building enclosures in existing buildings. The guide also considers the wide variety of current installation practices as well as the range of window and door products in use in the replacement market. Additionally, the guide is applicable to all of BC’s climate zones and addresses the microclimate effects of buildings.

Qualified FGIA FENBC Region Replacement Installers will be periodically re-assessed to ensure they remain up-to-date on technical developments and industry changes.

Overview & Process

To learn more about how to qualify, prepare for and register for the exam, explore the topics below or download the Exam Overview and Process document.

How to Register for the Exam

To register, download and complete the registration form. Email your completed application to [email protected].

All applications will be processed in the order received. If an application is incomplete, the applicant will be notified via email of missing information. All missing information must be corrected before the candidate is approved to take the FGIA FENBC Region Replacement Installer Fundamentals Exam. Please note: all information including references provided to FGIA as part of the application process will remain confidential.

All applicants will receive a confirmation email regarding their registration and eligibility requirements. In conjunction with this communication, FGIA will work with the candidate to confirm the preferred date/time to complete the exam (Mon-Fri; 8-3 p.m. Central). Contact [email protected] with any questions pertaining to the exam qualification or scheduling process.

Each new application has a life span of six months from the time it is received. The applicant must complete the FGIA FENBC Region Replacement Installers Fundamentals Exam within that timeframe. If an applicant is unable to complete the exam within that period of time, the application will expire, and the applicant shall be required to restart the process including payment of any application or examination fees.

If a passing grade is not achieved, full payment of the original registration fee is required for re-tests.

Download Registration Form

Pricing Details

All fees are payable in Canadian (CAD) funds and are non-refundable and non-transferable. Applicable taxes shall be applied to subtotal at time of payment and is due upon receipt of invoice following application submission.

One-Time Registration Fee: $250
Re-test Fee (for each subsequent exam attempt): $250
Re-qualification Fee (each new code cycle, approximately every five years): $200

You have several options to pay the exam fee:

  • Invoice us – FGIA Members may request an invoice to be sent to their company
  • Pay by credit card – Submit payment here after receiving your invoice from FGIA; the invoice number is required for online payments
  • Pay by cheque – Print and complete the registration form, enclose a cheque made payable to Fenestration and Glazing Industry Alliance (FGIA) and mail with to PO Box 36117, Surrey BC V3S 7Y5

If a passing grade is not achieved, full payment of the original registration fee is required for re-tests.

Eligibility Requirements

To apply for the FGIA FENBC Replacement Installer Fundamentals Exam, an applicant must:

*A copy of the guide is required to prepare for the exam and can be purchased as part of the Home Performance Contractor Network qualification process (reimbursements may apply) or directly through the FGIA FENBC Region website. As stated on the provided ID card, qualified installers must have a copy of the guide available for homeowners to review when discussing the appropriate installation methods. A secured, digital version of the manual will be provided with the purchase of a printed copy.

Qualifications
The FGIA FENBC Region Replacement Installer Fundamentals Exam tests each candidate’s knowledge to ensure the candidate possesses the fundamental knowledge and skills as indicated in the Best Practices for Window and Door Replacement in Wood Frame Buildings. The candidate has the knowledge and is proficient in the following including (but not limited to):

  • Read, understand, assess and apply the information provided in the Best Practice publication noted above. This includes but is not limited to:
    • Assessing existing conditions
      • Homeowner consultations, visual assessments, exterior and interior environment and any hazardous materials concerns
    •  Replacement production considerations
      • All regulatory requirements, building code, energy performance, product features and product labeling
    •  Installation considerations
      • Building code installation requirements, critical barriers, attachments and supports, installation materials, maintenance and renewals
    •  Installation detailing
      • Replacement strategies, installation objectives and any installation problems while providing solutions
  • Utilize the appropriate materials, installation methods and maintenance of tools required for the proper installation of factory assembled exterior doors, windows and unit skylights in single-family dwellings
  • Possess basic knowledge of mathematics and geometry (basic or standard calculator is allowed)
  • Show competency in basic worksite Occupational Health and Safety Requirements

Passing the Exam

To successfully complete the exam process, all candidates must satisfy the following:

  • A minimum grade of 80% or higher
  • Completion within 1.5 hours
  • Provide a picture of the successful candidate for printing on the identification card

If a passing grade is not achieved, full payment of the original registration fee is required for re-tests.

Training Resources

The resource for the FGIA FENBC Region Replacement Installer Fundamentals Exam is the Best Practices for Window and Door Replacement in Wood-Frame Buildings publication. To order a copy of the manual, download and complete the form below and email to [email protected].

Download Order Form

Contractors registering with the Home Performance Contractor Network may be eligible for reimbursement.

Join the Network

Contact Us

Have questions about programs and training? Fill out the form below to request additional information.