As FGIA’s executive director, I have a lot of responsibilities, but limited time. After more than 20 years of experience in the industry, the last several of which have been in executive roles, I have learned a lot about leadership. With the online FGIA Leadership Development Program currently open for enrollment, I’ve been thinking about leadership lately and have settled on five traits that I’ve observed in great leaders and that I believe can go a long way to making sure your team is...